Privacy Policy for Digihelp Various Services

Privacy Policy

Digihelp Various Services
Last Updated: 29/01/2026

Digihelp Various Services (“Digihelp”, “we”, “our”, “us”) respects the privacy of its users. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Digihelp Various Services mobile application and visit the official website www.digihelpapp.com
.

1. Information We Collect

We collect information voluntarily provided by users, including:

Name

Mobile number

Location details

Photos & profile picture

Full address

Business or service-related information

Matrimony profile details (if submitted)

Other profile-related information entered by users

We may also collect non-personal data such as device type, app usage information, and performance data.

2. OTP Usage (Authentication Only)

Digihelp does not store OTPs as personal data. OTP is used only for:

Mobile number verification during registration

Account recovery via “Forgot Password”

OTP is temporary and discarded after verification.

3. Purpose of Data Usage

We use user data strictly for:

Account creation and verification

Displaying service and matrimony profiles

Enabling users to connect with service providers

Subscription and plan management

Referral tracking and reward calculations

Improving app performance and user experience

Legal and regulatory compliance

4. Nature of Platform

Digihelp is an information and service-connecting (aggregator) platform.

We do not provide services directly

Users and service providers interact at their own discretion

Digihelp is not responsible for service quality, delivery, or outcomes

5. Profile Visibility & Matrimony Disclosure

Information such as name, photos, contact details, address, religion, caste, occupation, or service information submitted by users may be visible to other registered users.

By submitting profile details, users consent to public visibility within the platform for:

Finding or offering services

Matrimony / life partner search

Users are responsible for the information they choose to share.

6. App Permissions We Use

The Digihelp app may request permissions such as:

Location – to show nearby services

Camera – for profile photo uploads

Storage/Media – to upload images

Phone – for OTP-based mobile verification

Permissions are used only for relevant app functionality.

7. Data Sharing

We do not sell or trade personal information. Data may be shared only:

When required by law

To protect legal rights

With trusted third-party service providers for app functionality (under confidentiality)

8. Third-Party Services

The app may use trusted third-party services for analytics, performance monitoring, or payment processing. These providers are required to safeguard user data.

9. Cookies & Device Tracking

We may use cookies or device identifiers to:

Improve app functionality

Enhance security

Monitor referral system activity

10. Data Security

We use reasonable technical and organizational security measures. However, no system is 100% secure.

11. Data Retention

User data is retained as long as the account remains active or as required by law. Upon account deletion, data is removed from active systems.

12. User Rights

Users can request to:

Update personal information

Delete their account and data

Email: support@digihelpapp.com

13. Account & Data Deletion

Users have the right to permanently delete their account and associated personal data.

Account deletion can be requested through:

1. In-App Method:
Users can go to Settings → Delete Account inside the Digihelp app and submit a deletion request directly.

2. Email Method (Alternative):
📧 support@digihelpapp.com

Subject: Account Deletion Request

After identity verification, deletion is completed within 48–72 hours. This action is irreversible.

14. Children’s Privacy

Digihelp is intended only for users 18 years and above.

15. Policy Updates

We may update this policy from time to time. Continued use indicates acceptance.

16. Governing Law

This policy is governed by the laws of India.

17. Contact Us

For privacy concerns:
📧 support@digihelpapp.com